Effective Date: October 2025
PilatesPrivé Greenwich LLC
At PilatesPrivé, your privacy and trust are of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with Connecticut law, including the Connecticut Data Privacy Act (CTDPA), and applicable U.S. federal regulations when you visit our website, book sessions, or engage with our studio online or in person.
By using our website or services, you consent to this Privacy Policy.
Information We Collect
We collect personal information that you voluntarily provide or that is automatically collected when you use our website or services, including:
We do not collect or store payment card information directly. All financial transactions are processed securely by third-party payment providers in compliance with PCI-DSS and industry security standards.
How We Use Your Information
We use your personal information to:
We do not sell or rent your personal information. Data may be shared only with trusted service providers (such as scheduling, communication, analytics, or payment platforms).
Cookies and Analytics
Our website may use cookies and similar technologies to improve your online experience, analyze usage, and remember preferences.
You can modify or disable cookies through your browser settings. If you choose to disable cookies, certain site features may not function properly.
Cookies we may use include:
Data Retention
We retain personal information only for as long as necessary to:
When data is no longer needed, it is securely deleted or anonymized in accordance with Connecticut privacy and federal data protection standards.
Data Security
We maintain administrative, physical, and technical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration.
While no system is completely secure, PilatesPrivé uses commercially reasonable measures to protect your personal information in compliance with FTC data protection guidelines and Connecticut state security standards.
Your Privacy Rights (CTDPA Compliance)
As a Connecticut resident, you have specific rights regarding your personal information under the Connecticut Data Privacy Act, including the right to:
To exercise your rights, please contact info@pilatesprive.com.
We will respond to all verified requests within 45 days, as required by the CTDPA.
You may also opt out of marketing communications at any time via the “unsubscribe” link or by contacting us directly.
Third-Party Links and Service Providers
Our website may include links to third-party sites (e.g., Momence, Instagram, or affiliate partners). PilatesPrivé is not responsible for the privacy practices or content of these external websites.
We recommend reviewing their respective privacy policies before providing personal information.
Children’s Privacy
PilatesPrivé’s website and services are intended for individuals aged 13 and older.
We do not knowingly collect personal information from children under 13, in compliance with the Children’s Online Privacy Protection Act (COPPA).
If you are a parent or guardian and believe that your child has provided personal data to us, please contact us at info@pilatesprive.com, and we will promptly delete the information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The updated version will be posted on our website with the revised “Effective Date” above.
Material updates may be communicated via email or notice on our website.
Contact Us
If you have questions, requests, or concerns about this Privacy Policy or your personal data, please contact:
PilatesPrivé Greenwich LLC
Greenwich, Connecticut
info@pilatesprive.com
www.pilatesprive.com
PilatesPrivé Greenwich LLC
At PilatesPrivé, your privacy and trust are of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with Connecticut law, including the Connecticut Data Privacy Act (CTDPA), and applicable U.S. federal regulations when you visit our website, book sessions, or engage with our studio online or in person.
By using our website or services, you consent to this Privacy Policy.
Information We Collect
We collect personal information that you voluntarily provide or that is automatically collected when you use our website or services, including:
- Contact Information: name, email address, phone number, and mailing address
- Booking Information: session dates, class preferences, membership selections, payment history, and attendance records
- Health and Wellness Information: details you voluntarily share about injuries, limitations, or goals to help us tailor sessions safely
- Website and App Data: information automatically collected through cookies, analytics tools, or our scheduling software (e.g., Momence), such as IP address, browser type, and device data
We use your personal information to:
- Schedule and manage appointments, memberships, and communication
- Personalize sessions and ensure safe participation
- Send confirmations, reminders, updates, and studio announcements
- Improve our website, services, and client experience
- Comply with applicable laws, regulations, and professional obligations
We do not sell or rent your personal information. Data may be shared only with trusted service providers (such as scheduling, communication, analytics, or payment platforms).
Cookies and Analytics
Our website may use cookies and similar technologies to improve your online experience, analyze usage, and remember preferences.
You can modify or disable cookies through your browser settings. If you choose to disable cookies, certain site features may not function properly.
Cookies we may use include:
- Necessary Cookies: essential for security and functionality
- Performance Cookies: help us understand user behavior
- Preference Cookies: store user preferences for a personalized experience
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill the purposes outlined in this policy
- Comply with legal or accounting requirements
- Resolve disputes or enforce agreements
When data is no longer needed, it is securely deleted or anonymized in accordance with Connecticut privacy and federal data protection standards.
Data Security
We maintain administrative, physical, and technical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration.
While no system is completely secure, PilatesPrivé uses commercially reasonable measures to protect your personal information in compliance with FTC data protection guidelines and Connecticut state security standards.
Your Privacy Rights (CTDPA Compliance)
As a Connecticut resident, you have specific rights regarding your personal information under the Connecticut Data Privacy Act, including the right to:
- Access: Request a copy of the personal information we maintain about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to legal or contractual requirements.
- Data Portability: Request your data in a portable, readily usable format.
- Opt-Out: Decline the sale of personal data, targeted advertising, or certain types of profiling.
To exercise your rights, please contact info@pilatesprive.com.
We will respond to all verified requests within 45 days, as required by the CTDPA.
You may also opt out of marketing communications at any time via the “unsubscribe” link or by contacting us directly.
Third-Party Links and Service Providers
Our website may include links to third-party sites (e.g., Momence, Instagram, or affiliate partners). PilatesPrivé is not responsible for the privacy practices or content of these external websites.
We recommend reviewing their respective privacy policies before providing personal information.
Children’s Privacy
PilatesPrivé’s website and services are intended for individuals aged 13 and older.
We do not knowingly collect personal information from children under 13, in compliance with the Children’s Online Privacy Protection Act (COPPA).
If you are a parent or guardian and believe that your child has provided personal data to us, please contact us at info@pilatesprive.com, and we will promptly delete the information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The updated version will be posted on our website with the revised “Effective Date” above.
Material updates may be communicated via email or notice on our website.
Contact Us
If you have questions, requests, or concerns about this Privacy Policy or your personal data, please contact:
PilatesPrivé Greenwich LLC
Greenwich, Connecticut
info@pilatesprive.com
www.pilatesprive.com
